Frequently Asked Questions

Everything you need to know about shopping with NAF Equine.

What is the typical shipping timeframe for orders?

We offer standard shipping which typically takes 3-5 business days, and express shipping which arrives within 1-2 business days. International delivery times vary by location.

What is your return and exchange policy?

We accept returns and exchanges on all unworn items with original tags attached within 30 days of purchase. Please use our online portal to generate a prepaid return label.

How do I ensure I select the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored performance fits.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, NAF Equine is committed to ethical fashion. We prioritize recycled fabrics and ensure all our manufacturing partners adhere to fair labor practices and environmental standards.

How can I track my package once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.